Frequently Asked Questions

• 1. What is ScannableCards?

  ScannableCards is a trusted provider of advanced ID scanning solutions, specializing in handheld, portable, and countertop ID scanners for fast and secure identity verification.

• 2. How long has ScannableCards been in operation?

  We’ve been serving organizations since 2017, with a strong reputation in access control, identity verification, and scanner technology.

• 3. What industries use ScannableCards products?

  Our scanners are used across nightlife venues, schools, offices, warehouses, event spaces, and retail establishments—anywhere secure ID verification is needed.

• 4. What’s the difference between handheld, portable, and countertop ID scanners?

  Handheld scanners are compact and great for on-the-go checks. Portable models offer mobility with extended features. Countertop scanners are best for front-desk or fixed-location ID validation.

• 5. Can your ID scanners detect fake IDs?

  Yes. Our devices are equipped with advanced fake ID detection technology, including barcode validation, pattern analysis, and age verification.

• 6. Are ScannableCards scanners easy to use?

  Absolutely. Our devices are plug-and-play, user-friendly, and require minimal training. We also provide detailed guides and remote onboarding if needed.

• 7. Do you offer custom solutions or bulk orders?

  Yes, we offer scalable packages for businesses of all sizes, including hardware customization, software integration, and bulk pricing.

• 8. How do you support customers after purchase?

  We offer ongoing technical support, firmware updates, and replacement services. Our team is available via email, live chat, and phone.

• 9. Do your scanners store or process personal data?

  Our scanners can be configured to capture, store, or export data based on compliance needs. We also offer models with no data retention for privacy-sensitive use cases.

• 10. Why choose ScannableCards?

  With years of industry experience, a stable team, and a focus on quality, ScannableCards delivers fast, reliable, and secure ID scanning solutions trusted by professionals worldwide.